推特上有人爆料，Protonmail上交一名用户的IP地址以及使用设备的相关信息导致被抓。

对此，Protonmail在Reddit上作出回应：

1. Protonmail收到了瑞士联邦司法部的法令，Protonmail有义务遵守该命令。同时Protonmail强调，根据瑞士法律，在获得特定账户的法令前提下，Protonmail会被迫收集涉及刑事案件用户的账户信息，但在任何情况下，账户的加密系统都无法绕过。
2. 该用户确实发生了违反瑞士法律的行为。Protonmail将继续打击此类法律和滥用行为。

以下为原文：

Hi everyone, Proton team here. We are also deeply concerned about this case. In the interest of transparency, here’s some more context.

In this case, Proton received a legally binding order from the Swiss Federal Department of Justice which we are obligated to comply with. Details about how we handle Swiss law enforcement requests can found in our transparency report:

https://protonmail.com/blog/transparency-report/

Transparency with the user community is extremely important to us and we have been publishing a transparency report since 2015.

As detailed in our transparency report, our published threat model, and also our privacy policy, under Swiss law, Proton can be forced to collect info on accounts belonging to users under Swiss criminal investigation. This is obviously not done by default, but only if Proton gets a legal order for a specific account. Under no circumstances however, can our encryption be bypassed.

Our legal team does in fact screen all requests that we receive. And we fight often on behalf of users. Few people know this (it’s in our transparency report), but we actually fought over 700 cases in 2020 alone, which is a huge amount.

However, in this case, it appears that an act contrary to Swiss law did in fact take place (and this was also the determination of the Federal Department of Justice which does a legal review of each case). This means we did not have grounds to refuse the request and Swiss law gives us no possibility to appeal this particular request.

The prosecution in this case seems quite aggressive. Unfortunately, this is a pattern we have increasingly seen in recent years around the world (for example in France where terror laws are inappropriately used). We will continue to campaign against such laws and abuses.

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